Jodag.NET

So, for 5 years I have been on satellite Internet. For those who are unfamiliar with this concept, it blows. The latency is obscene, which makes any form of online gaming impossible and the speeds are equivalent to that which you would see from a tortoise with only two legs, both of which are broken. The price is 70 a month, you can only download 375 megs per day and you are responsible for paying technicians to fix your trash when it doesn’t work.

To put it simply, the satellite Internet company knows it has you by the short hairs. Their customer service sucks, prices are atrocious, policies make it worthless and speeds make it only a slightly better solution than dial-up. Five years is a long time and technology advances.

Because of this, today I get to call and cancel. A friend of mine cancelled his service with direcway / hughesnet once. The end result sucked for him.

He was having tech support issues and used cancelling as a bluff to see if they would help him out. He told the guy on the phone, “if you aren’t going to fix it (the problem he was having) I’m going to cancel my service” the customer service tech replied, “then you’ll have to cancel”. Jared cancelled right there and then, his bluff was called.

To make things even better, after only a minute or two, Jared said fine, I’ll pay for a tech to fix it, just send one out. He was told since he no longer had an active account, he would have to pay the account reactivation fee and pay for the tech.

WWAN has finally caught up to my little slice of real estate though, and satellite is no longer the only option. I can’t wait to terminate my relationship with these idiots.

Ps. This is my first post from my iPhone. I love technology.